WebShield - content filtering for your home internet
Content filtering on your RBE internet connection, managed through your customer portal.
Already with RBE? Log in to add it. New to RBE? Check your address and add it at signup.
Safer internet for the people on your connection
The internet at home is shared by everyone on it, including children, and the same connection carries scam sites, malware and content you would rather keep out of the house. WebShield filters that content on your RBE connection before it reaches any device, so the protection is there whether someone is on the family tablet, a phone, a laptop, a smart TV or a games console.
Protect children online
Block adult content, gambling, dating, drugs and violence across the whole home, not just one device.
Reduce exposure to harmful sites
Filtering helps block known phishing, malware and suspicious sites.
Additional blocked categories
Proxy, anonymiser and torrent categories remain blocked while filtering is active.
Manage your connection settings
Set it once for the connection. New phones, tablets and consoles are covered automatically.
How WebShield works
WebShield filters content at the network level, on your RBE internet connection. Because the filtering sits on the connection rather than on each device, it covers everything that connects to your home internet, with nothing to install and nothing to keep updated on individual phones or computers.
Nothing runs in your house. There is no box to plug in, no app to install and nothing to keep updated. Filtering applies on the RBE network. Mobile data, VPNs and some device settings can use connections outside this filtering.
Add it to your service
New customers add WebShield during signup. Existing customers add it from the customer portal.
Choose what to block
From a simple page in your customer portal, block whole categories of sites with a click, and add any individual sites you want allowed or blocked.
Manage filtering for your connection
Save your settings in the customer portal to update filtering on your connection.
Manage filtering for your RBE connection from your customer portal.
What WebShield filters
WebShield works on categories, so you block a whole type of site at once, plus your own allow and block lists for individual sites. There are more than fifty categories in total, so you can tune it to your household. Here are the ones families and businesses reach for most.
These categories remain blocked while filtering is active. Filtering cannot block every unwanted site or prevent every way of bypassing it.
Simple controls, managed by you
Everything is managed from one page in your RBE customer portal, with no apps and no per-device setup.
- Block categories with a click. Active blocks show as pills with a count. Expand the editor to change them, or clear them all at once.
- Allow a specific site. If a site you trust is caught by a category, add it to your allowed list and filtering can allow access to it. Subdomains are included automatically.
- Block a specific site. Add any site to your blocked list to keep it out regardless of its category.
- Undo. Made a change by mistake? One Undo button reverts your last change, whether it was a category or a site.
Manage your settings in the customer portal. For help, call our South Australian support team during business hours.
Built for homes and small business
For families and homes
- Help reduce access to adult, gambling, dating and violent content on your RBE connection.
- Help block known scam and malware sites on your connection.
- One set-and-forget setting that covers new devices automatically.
- You decide what is blocked, and you can change it any time.
For small business
- Keep work devices on task and away from unwanted sites.
- Reduce exposure to phishing and malware across the whole office connection.
- Set a sensible content policy once and have it apply to every device on the network.
- Add trusted work sites to your allowed list if filtering blocks them.
Add WebShield
Choose the path that matches where you are. New customers add it while ordering; existing customers add it from the customer portal.
New to RBE, or setting up a new service
Add WebShield when you order your internet. Start by checking what is available at your address, then add filtering as an extra during signup.
Check your addressAlready an RBE customer
- Log in to your customer portal
- Open My Products, then Services (the star icon)
- Click Order new products (top right)
- Select WebShield filtering
Once it is on your service you manage everything from the Webshield Protect page in your portal (the star icon "My Products").
Content filtering FAQs
What does WebShield block?
It blocks whole categories of sites such as adult content, gambling, dating, drugs, violence, weapons and known scam or malware sites. You can also allow or block individual sites yourself. There are more than fifty categories, so you can set it up to suit your household or business.
Does it work on every device?
Yes. It filters on your RBE internet connection rather than on each device, so it covers every phone, tablet, computer, TV and console that connects to your home internet, with nothing to install on each one.
Will it slow down my internet?
No. Filtering happens on your connection and is built to run in the background without slowing your browsing.
Can I choose what is filtered?
Yes. From a simple page in your customer portal you can block or unblock categories with a click, and add individual sites to an allowed or blocked list. Anonymising proxies and torrent sites remain blocked while filtering is active. Filtering cannot block every unwanted site or prevent every bypass. VPNs, alternative DNS settings and mobile data may bypass protection.
What if a site I trust is blocked?
Add it to your allowed list and filtering can allow access to it. Subdomains are included automatically, so allowing a domain also allows its www and mail addresses.
How do I turn it on?
New customers add it during signup. Existing customers add it from the customer portal under Order new products, then manage it from the Webshield Protect page. You can change your settings at any time.
Is it per device or for the whole home?
The whole home. It applies to your connection, so one set of settings covers every device. There is nothing to install or maintain per device.
Can I undo a change?
Yes. There is an Undo button that reverts your last change, whether it was a category or an individual site.
Add safer browsing to your home
Add WebShield filtering to your RBE connection. Existing customers log in; new customers add it while ordering.
Prefer to talk it through? Call our South Australian team on 08 8862 2134.