How Can We Help?
NBN Speed Information
Provider: Interconnect Networks Pty Ltd (ABN 35 659 014 767), trading as RBE.
Speeds on the nbn are affected by a variety of local and external factors. These include the capabilities of your nbn technology, your devices, your home network and more. Because of these factors, you should not expect to receive every download at your plan’s maximum line speed.
Actual line speeds depend on your plan and your nbn technology type. For the maximum speeds available on your plan, please refer to your plan’s Critical Information Summary.
General factors that affect all nbn technologies
| Factor | What it means |
|---|---|
| The hardware you use to connect to the nbn | You will need an Ethernet or VDSL2 router that can handle NAT and firewalling at high speeds. RBE can supply and pre-configure a compatible router with your secure connection. |
| The performance of your home network | Devices connected by Wi-Fi may experience slower speeds than those connected by an Ethernet cable. |
| The number of devices connected | If you have a lot of users on your home network, it is possible to use all the available bandwidth at once, resulting in slower speeds on each device. |
| The capabilities of your computer or device | Your computer’s hardware, software and protocol stack all affect speed. Applications can also run in the background, using some bandwidth. |
| External network links and servers | The capacity of, load on, and data access rate of global internet links, local backhaul and servers all affect the speeds you will experience. |
Because of these factors, nbn service speeds are described as theoretical network maximum speeds. Your actual speeds may be slower due to factors outside our control.
Technology-specific factors
Different nbn technologies have different speed capabilities. In addition to the general factors listed above, the specific factors below may affect the actual speeds experienced on your nbn service.
| Technology type | Specific factors that affect speed |
|---|---|
| Fibre to the Premises (FTTP). Optical fibre leading all the way to your premises. Terminates at the Premises Connection Device on an outside wall. | See the general factors listed above. |
| Fibre to the Node (FTTN). Optical fibre leading to a node, with a final stretch of copper to your premises. | The length of the copper line from your premises to the nbn node (typically in your street or a nearby street). The longer the distance, the slower the speed. Weather conditions may impact the copper. The quality of the copper line, including its overall length, condition and joins, also affects speed. |
| Fibre to the Building (FTTB). Optical fibre leading to a connection point (Main Distribution Frame) in the building, with a final stretch of copper to your unit or apartment’s wall socket. | The length of the copper line from your premises to the nbn hub (typically in the basement of your building). The longer the distance, the slower the speed. Weather conditions may impact the copper. The quality of the copper line in your building, including its overall length, condition and joins, also affects speed. |
| Hybrid Fibre-Coaxial (HFC). Optical fibre to an optical node, then coaxial cable from the optical node to the nbn Network Termination Device at your premises. | Network load and the condition of the coaxial connection to your premises may affect speed. |
| Fixed Wireless (FW). A fixed antenna on your roof receives a wireless signal from your local nbn wireless tower. | Weather conditions such as extreme heat and rain. Signal strength, signal quality and possible interference. Obstruction of the antenna’s line of sight to the nbn tower. Radio capacity on the nbn tower. |
This nbn Speed Information is provided by Interconnect Networks Pty Ltd (ABN 35 659 014 767), trading as RBE. Information current as at July 2026.